Why Opportunity Partners?
As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where you’ll do life-changing work and help advance the quality of lives for people with disabilities. Our staff works together in achieving the common goal that people of all abilities can thrive in the world. If you want to earn more than just a paycheck, please apply today!

Job Summary:

The Transportation Supervisor will oversee Opportunity Partner’s transportation department – services, personnel and vehicle fleet. You will administer, evaluate and ensure that all operations reflect person-centered principles that prioritize the safety, preferences, and needs of individuals served. You will oversee the vehicle fleet in a proactive way, assuring optimal performance, forward thinking and process improvements, meeting organizational goals and compliance standards. You will coordinate timely and reliable service delivery, and lead transportation staff to deliver high-quality, compassionate services. You will manage a team of one transportation specialist and a fleet of 55 vehicles.

• Schedule: Monday to Friday from 8:00 AM to 4:00 PM
• Wage: $48,000.00 annual salary

How will you make a difference?

As part of our team, you will:

Fleet Management: Administer and maintain fleet and telematic management systems.

• Oversee the maintenance, inspection, and repair schedule of the organization’s vehicle fleet to ensure safety, reliability, and regulatory compliance.
• Monitor vehicle usage, fuel consumption, and operating costs; implement cost-saving and sustainability initiatives.
• Maintain accurate fleet records including registration, insurance, inspection logs, and maintenance histories.
• Coordinate with vendors and mechanics for vehicle servicing and procurement needs.
• Collaborate with service teams to create an annual budget for the department taking into account future needs.

Service Delivery: Provide and oversee transportation policies, procedures and training for the organization.

• Ensure timely and person-centered transportation services that promote dignity, respect, and individual choice while promoting the highest level of independence.
• Create and maintain transportation policies and procedures.
• Respond to service incidents, delays, and emergencies; lead investigations and corrective actions as needed.
• Create and maintain transportation content and ongoing delivery of such materials.
• Ensure compliance with all applicable federal, state, and local transportation regulations.
• Create and maintain relationships with Met Council, Metro Mobility, county transportation staff and other vendors as needed.
• Purchase and maintain pre-paid fare cards.

Personnel Management: Supervise staff by clearly identifying roles and responsibilities, enhancing skills and promoting teamwork.

• Recruit, interview and hire transportation staff based on qualifications.
• Supervise, train and support staff to be knowledgeable in safety and transportation policy.
• Monitor the training and progress of all staff, including competency, as it relates to safety, transportation service delivery and fleet management.
• Conduct regular performance evaluations and provide coaching and professional development.
• Foster a positive team culture that upholds organizational values and person-centered practices.
• Facilitate and promote teamwork and frequent communication between the transportation department, finance department and all service departments.

Service Design: Develop transportation services to meet changing service needs.

• Collaborate with service departments to continuously evaluate needs, gaps in service and quality improvements.
• Use data and feedback to continuously improve transportation services, incorporating input from individuals, families, and staff.
• Participate in trade organization committees, engage in networking opportunities, and build relationships with peers in the sector.

What will you bring to Opportunity Partners?

• High School/GED degree required
• Minimum of two years of working in the human service industry
• Minimum of two years of supervisory experience.
• Minimum of one year of fleet management experience and/or limited mobility transportation services experience.
• Valid Driver’s license and ability to operate company vehicle to transport persons receiving services.

Opportunity Partners is an Equal Opportunity employer committed to affirmative action and a welcoming environment for people of diverse communities. Our call to advance diversity, equity and inclusion is rooted in our organizational values and in our mission.